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Taking Payments Online

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PayPal Website Payments Pro

PayPal Pro offers all the benefits of a full merchant account taking card payments online but without the complex application process and slow payment times of banks.

What is PayPal Pro?

What is a Merchant Account

PayPal Pro is the next step up from PayPal Standard. It offers full card processing facilities letting you take card payments online without your customers needing to have a PayPal account.

PayPal Pro also includes the option of a virtual terminal which allows you to take payments from customers over the phone.

How does PayPal Pro compare with PayPal Standard?

PayPal Pro is easier for customers to use if they wish to pay by card rather than a PayPal account.

While PayPal Standard allows customers without a PayPal account to make payment, its not as easy with PayPal Standard compared to PayPal Pro. With PayPal Pro customers are taken directly to a page to enter their card details. With PayPal Standard customers are taken to a PayPal log on page and must find the link to make a payment without a PayPal account.

PayPal Pro also avoids the issues that sometimes occur with PayPal Standard when for example a customer tries to pay via PayPal Standard and have either forgotten their PayPal log on details or try to pay directly by card but the card is already linked to a PayPal account. If a customer tries to pay by a card already linked to PayPal then PayPal Standard will demand they log on to their PayPal account.

With PayPal Pro the customer simply enters their card details - there are no problems if the customer already has a PayPal account linked to that card.

PayPal Pro also has the option of a virtual terminal. This allows you to process card payments over the phone.

The annual fees are lower with PayPal Standard vs Pro.

PayPal Standard is free of any monthly charges from PayPal - just a small charge per transaction. Our PayPal Standard module linking to PayPal is also free of charge with all our accounts.

PayPal charge a monthly charge of £20 for PayPal Website Payments Pro in addition to the normal transaction charges. In addition for our PayPal Pro module which links in with PayPal we charge £35 + VAT one off set up fee and £20 + VAT per year thereafter.

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Getting started with merchant account

 

How does PayPal Pro compare with a merchant account from a bank?

From a customer perspective they are largely the same. The customer goes to a page where they enter card details and presses a button to make a payment.

From your perspective a PayPal Pro account is easier to set up and easier to manage. Generally payments are more promptly paid with PayPal Pro than a merchant account.

Banks are very risk averse and often require very high bonds as a security deposit and may well keep your payments for a month or more. However the actual terms do vary from bank to bank and from company to company. Some banks may require no bond and pay you within 3 days. Others may demand you pay them £100,000 and keep your payments received for 2 months or more.

Generally speaking PayPal Pro requires no bond and payments clear the same day. But occasionally they may set different terms for higher risk businesses.

The PayPal Pro application process is also much quicker - often only requiring a few short forms and a 10 day delay. Banks often require a lot more form filling and it can take anything from 2 - 12 weeks for the application to go through. Again it varies from bank to bank and company to company.

 

Contact us to find out more.

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One Agent's Experience Of Merchant Accounts And PayPal Pro

Advantages and disadvantages of merchant accounts

Card processing is a fundamental requirement for a holiday cottage marketing business like ours and I was becoming completely frustrated with the attitude of my bank and card processing company. Once it was all dealt with as one company but when they sold off their card processing arm the goal posts moved – and in my opinion right off the pitch! Very quickly we found ourselves being asked for a security bond in excess of £100,000 and a charge for guaranteeing the bond by the bank, the last straw was a renewal fee for the guarantee!

So I looked into other options and approached PayPal to discuss their Website Payments Pro option. They had a very clear and simple tariff of charges and the process of applying was pretty straight forward. I gave them as much financial information as I could to enable them to understand our business model and how we protected ourselves and them with our booking terms and conditions and the contracts we have with our owners. You have to be prepared to put some time into the application but at least they treat your business as important and look at your individual situation rather than treating you like another ‘package holiday company’. We are now set up and they have implemented a Rolling Reserve on the account, standard practice for new business, which will be reviewed and removed after a 6 month trial period. This is fine as cash flow is never an issue and we have now been able to do away with the security bond. We now have financial freedom, a secure online payment system and lower overhead costs.

Carl Wood, Holiday Cottages (Cornwall) Ltd

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Find Out More About PayPal Website Payments Pro

For more information on PayPal Website Payments Pro go to:

https://www.paypal-business.co.uk/process-online-payments-with-paypal/index.htm

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